Privacy Policy of Gunasho App

Last Updated: 2025/02/05

MSP Solutions, located in Anamnagar, Kathmandu, Nepal , we have developed the Gunasho App to provide a direct platform for users to report issues to their local government. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

a. We collect the following types of information when you use the Gunasho App:

• Personal Information:
  • Name, email address, and phone number (if provided during registration)
  • Location data (if you enable location services for issue reporting)
  • Profile information (if applicable)

2. How We Use Your Information

We use the collected information for the following purposes:
• To process and submit user-reported issues to relevant local authorities
• To improve the functionality and user experience of the App
• To provide customer support and respond to inquiries

3.Location Data

The App may request access to your device’s location to pinpoint the exact location of issues. Location data is only used for this purpose and is not shared beyond relevant authorities. You can enable or disable location services at any time through your device settings.

4. Data Security

We implement industry-standard security measures to protect your data. However, no digital transmission or storage method is 100% secure. We recommend users take appropriate precautions when sharing sensitive information..

5. Your Choices and Rights

• You can opt out of notifications through your device settings
• You can contact us to request data access or deletion

6. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Anamnagar, Kathmandu, Nepal

Email: info@mspsolution.com.np,

Website: www.mspsolution.com.np

Phone: 9867143463 / 9865837534 / 9861848861